Q: How soon will my order be shipped after I place it?
A: In-stock items typically ship within 1–3 business days. For custom-made or pre-sale items, please check the shipping timeline listed on the product page.

Just add any 3 items you like to your cart, and the discount will apply automatically—you'll get 1 of the 3 for free. No promo code required. Want more? That's fine too: buy 6 and pay for 4, buy 9 and pay for 6... the pattern continues.

Q: How soon will my order be shipped after I place it?
A: In-stock items typically ship within 1–3 business days. For customized or pre-sale items, please check the shipping timeline on the product page.

Q: Do you ship internationally?
A: Yes, we deliver worldwide. Shipping fees and delivery times vary by destination, and you can see the details at checkout.

Q: How do I track my order?
A: Just log in to your account and check the "Order History" section for real-time updates. We'll also send you email notifications with tracking numbers.

Q: What if my product has a quality problem?
A: If you receive an item with a quality issue, please get in touch with us within 2 days of signing for it. Just send us photos along with your order number, and we'll arrange a return or refund for you.

Q: Do you have a physical store where I can try items on?
A: Right now, we mainly sell through our online store. To stay updated on pop-up stores or offline events, follow us on social media.

Q: How should I clean and care for my jewelry or bag?
A: We suggest wiping it gently with a soft, dry cloth. For jewelry, you can also clean it thoroughly using a small amount of mild soapy water, then wipe it dry. Please avoid chemical cleaning agents.

: How do I find the right size for bracelets, rings, or belts?
A: Every product page includes a detailed size guide. For bracelets and rings, we suggest measuring the inner diameter of a piece you already own and that fits well, or using a tape measure to check your wrist or finger circumference. For belts, refer to your waist measurement or the hole length of a belt you already wear. If anything is unclear, feel free to reach out to our customer service team.

Q: What materials are the jewelry made of? Could they cause allergies?
A: Our jewelry is primarily crafted from 925 sterling silver, 316L stainless steel, titanium steel, or brass—all low-sensitivity and skin-friendly options. If you have a known allergy to a particular metal, please check the material details on the product page. Also note that gold-plated items may fade over time with prolonged wear, which is considered normal.

Q: How should I care for the leather on bags and belts?
A: We recommend keeping them away from prolonged sunlight, water, and chemicals. Wiping them gently with a professional leather care oil on a regular basis helps maintain the shine and softness of the leather. When not in use, store them in a dust bag.

Q: Does the phone case work with MagSafe?
A: 「title with MAGSAFE words」Yes. Our magnetic case features a strong magnetic ring that aligns perfectly with MagSafe chargers and accessories, giving you firm attachment and stable charging.
「title without MAGSAFE words」No, this case doesn't support MagSafe, but it does work with standard wireless chargers.

Q: Is it hard to take the phone case off?
A: Our case is made of a flexible material, so it stays snug and protective while still being easy to remove. We suggest gently prying it off from the corners.

Q: Will the phone case yellow over time?
A: Clear soft rubber cases may yellow slightly with age and sun exposure—that's just how the material behaves. To keep it looking newer for longer, we recommend going with a frosted clear, solid color, or patterned style.